Web Hosting Support

Dedicated Server Support

The NameHog Support & Resource Centre is here to help you find the answer to the most common issues. We have provided a large number of email setup guides, a selection of FTP software that can be downloaded and many other support documents. If you cannot solve your problem by using the support centre, please get in touch with us and we will do our best to help. We strongly advise you to login to the client system to place support tickets, this will speed your response time up as we will not need to carry out authorisation checking.

Web Hosting, Domain Names Support

 

 

   

             
 

 

 

 

Telephone Support

Support And Resource Centre

If you need any further assistance other than what's in the support pages, we are more than happy to spend time with you on the telephone until the problem is resolved. We do ask that if you have got a problem you cannot solve on your own, that you have checked your settings against the correct tutorial. Please call us on the number below if you need more help.

 

Important Documentation & Useful Links

Support And Resource Centre

NameHog Support

All of the links below are to the important documentation that you may be looking for such as the terms and conditions and SLA etc, if theres one you cannot find or would like to see listed here, just let us know.

 

Web Hosting

Dedicated Servers & Colocation

Web Hosting & Domains Service Level Agreement

Dedicated Servers & Colocation Acceptable Use Policy

General Terms & Conditions Dedicated Servers & Colocation Service Level Agreement
Acceptable Use Policy Dedicated Servers & Colocation Fault Reporting Procedure
    Dedicated Servers Cancellation Request Form
Miscellaneous

Domain Name Registration

Disclaimer Nominet Terms & Conditions Of Registration
Privacy Policy Nominet Dispute Resolution Service
NameHog Business Partners Melbourne IT Terms & Conditions Of Registration
Customer Testimonials Melbourne IT Dispute Resolution Policy
Complaints Procedure WIPO Dispute Resolution Service
Contact Information NameHog Domain Dispute Resolution Information
Why Choose NameHog ICANN Registrant Rights & Responsibilities