Our Support Team is available for ticket support 7:00am to 9:30 pm, 7 days a week including bank holidays.
Before you contact us, you may want to check out the online support section, as the majority of queries can be self resolved there.
Looking to move to NameHOG or have a general enquiry about our products, services and pricing?
Please complete the following fields to contact our help team. We aim to respond to all contact form enquiries within one working day.
PLEASE NOTE: If you are an existing customer and have a technical or billing enquiry for our teams, then you should raise a Support Ticket from your Customer Control Panel. This will confirm your identity for security purposes, log your request and ensure a faster turnaround time. There is also an option to mark your query as critical is you have an urgent request: Raise a Support Ticket
IMPORTANT: Please ensure you provide us with a working email address when using this form, or you will not be able to receive any replies
At NameHOG we aim to provide the highest levels of customer support and service. Our goal is to exceed all expectations at every point of contact with us. We always recommend that customers check our extensive knowledge base first as this is the quickest route to resolving a problem and allows our support team to focus on critical issues.
Our secure internal ticketing system is monitored 24/7/365 by our support staff. All tickets are assigned a unique tracking number and are stored for future reference in the customer's Client Zone. Our target is to respond to a ticket within four hours, but the majority of issues are resolved and closed within this time.
Write To Us
Daily Internet Services Limited t/a NameHOG
9 Regan Way
Chetwynd Business Park
VAT No: 154011163
Company No: 05743110
We monitor our systems 24/7/365, but if you notice anything originating from our network that seems suspicious then please email: email@example.com immediately with a description of the problem.